Privacy Policy

Introduction

Cognifica App ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Employee Mental Health Hub platform.

We are HIPAA compliant and maintain the highest standards for protecting Protected Health Information (PHI).

Information We Collect

From Employees

• Assessment responses (PHQ 9, GAD 7, PSQI, AUDIT, DAST, PCL 5)
• Usage data and engagement metrics
• Optional messages to mental health professionals

From Employers

• Company name and contact information
• Employee roster (for platform access only)
• Billing information

How We Use Your Information

• Provide personalized mental health support and resources
• Generate aggregate, de identified workforce insights for employers
• Facilitate crisis intervention when necessary
• Improve our platform and services
• Comply with legal obligations

Employee Privacy Protections

Employers receive only aggregate, de identified data showing workforce trends. No individual level data is ever shared.

Data Security

We implement industry standard security measures including:

• AES 256 encryption at rest and in transit
• HIPAA compliant infrastructure
• Regular security audits and penetration testing
• Access controls and audit logging
• Secure data centers with SOC 2 compliance

Crisis Situations

If you indicate immediate risk of harm to yourself or others, we may temporarily pause anonymity solely to connect you with emergency crisis support. This is the only circumstance under which your identity may be disclosed, and it is done to protect your safety.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of non essential data collection
• Receive a copy of your data in a portable format

Contact Us

For privacy related inquiries, contact us at:

privacy@cognifica.ai
(914) 705 6830